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Scam.SG Dispute Resolution Centre

Get help with issues on business profiles listed on our platform

Confidential process
Evidence-based decisions
Professional review
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How can we help with your business profile dispute?

We handle various types of issues related to business profile listings on our platform

Offer guidance to help navigate and overcome obstacles

Direct your concerns to appropriate resolution platforms

Collaborate with firms to establish actionable next steps

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Benefits of dispute resolution

Our comprehensive dispute resolution system is designed to maintain platform integrity and protect our community

Platform Integrity

Help maintain the accuracy and trustworthiness of business listings on Scam.SG

Efficient Resolution

Our dedicated team processes disputes with thorough investigation and care

Verified Outcomes

All resolutions are documented and verified

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How It Works

Our streamlined process ensures fair and efficient resolution of all disputes

Step 1

Report Submission

Submit your dispute with detailed information and supporting evidence

Step 2

Initial Review

Our team reviews the submission and acknowledges receipt

Step 3

Investigation

Thorough investigation with evidence verification and stakeholder consultation

Step 4

Decision & Resolution

Final decision communicated with detailed explanation and next steps

Need Additional Support?

Our dedicated dispute resolution team is here to help you through every step of the process.

Email Support
[email protected]

Professional Support Available

Our team is committed to providing thorough resolution for all dispute cases.


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About Scam.SG

Scam.SG is Singapore's homegrown business trust and anti-scam platform, with authenticity profiles on over 612,000 Singapore-registered businesses. We verify businesses, educate the public on how scams operate, and detect and disrupt scam activity, helping consumers and business associates reduce the risk of falling into a scam. Our analysis uses proprietary algorithms to assess and score Singapore business entities based on publicly available data signals. A lower score does not mean a business is a scam. Visit scam.sg/terminology for definitions of all platform terms.

Disclaimer

Scam.SG is operated by OnScam (SG) Pte. Ltd. We are not affiliated with, endorsed by, or sponsored by any government agency or department. The information provided on Scam.SG (the “Website”) is sourced from publicly available data, including but not limited to ACRA (Accounting and Corporate Regulatory Authority) data from data.gov.sg and other publicly accessible sources. Whilst we strive to ensure the accuracy and reliability of the data presented, we cannot guarantee its completeness or timeliness. Read more at our disclaimer page.


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