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Editorial Standards

Our standards for accuracy, moderation, dispute handling, and editorial independence.

Accuracy and Corrections

Scam.SG is committed to publishing accurate data. Where errors are identified in any profile or publication, corrections are issued within five business days. A dated correction notice is added to the relevant profile or publication page and remains permanently visible.

Data Dispute Process

Any entity may contest data published on its Scam.SG profile by contacting the Scam.SG team with supporting evidence. Disputes are acknowledged within two business days. Resolution is completed within ten business days of receipt of sufficient supporting documentation. Where a dispute is upheld, the relevant data is corrected and a correction note added to the profile. Where a dispute is not upheld, the entity is notified with reasons.

Report Moderation

All community reports submitted via Scam.SG are reviewed by the moderation team before publication. Reports that do not meet submission guidelines are not published. Published reports subsequently disputed by the named entity are flagged on the profile. Reports removed from public view are archived offline — not deleted — and an audit trail is maintained.

Publication Standards

All Scam.SG publications carry: date of publication, a named list of data sources used, the standard platform disclaimer, and a permanent archive URL that does not change after publication. No Scam.SG publication claims to be an official, government-endorsed, or regulatory determination.

Editorial Independence

Editorial decisions — including what data to publish, how to present findings, when to issue corrections, and what community reports to publish — are made independently of any commercial relationship. Verified, paying, or claimed entities receive no preferential editorial treatment.

What Scam.SG Does Not Do

  • Accept payment to change, improve, or remove TrustScores or profile data. TrustScore changes are driven by data inputs only.
  • Publish the personal identity of individuals named in community reports.
  • Render legal judgments on any entity.

Related: Data Sources · About Scam.SG · Dispute Resolution


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About Scam.SG

Scam.SG is the largest Singapore business company review and authenticity platform that provides business scam analysis and aggregate business authenticity to help consumers and/or business associates reduce the risk of falling into a scam. Our analysis uses proprietary algorithms to assess and score Singapore business entities based on publicly available data signals. Visit scam.sg/terminology for definitions of all platform terms.

Disclaimer

Scam.SG is operated by OnScam (SG) Pte. Ltd. We are not affiliated with, endorsed by, or sponsored by any government agency or department. The information provided on Scam.SG (the “Website”) is sourced from publicly available data, including but not limited to ACRA (Accounting and Corporate Regulatory Authority) data from data.gov.sg and other publicly accessible sources. Whilst we strive to ensure the accuracy and reliability of the data presented, we cannot guarantee its completeness or timeliness. Read more at our disclaimer page.


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