Editorial Standards

Our standards for accuracy, moderation, dispute handling, and editorial independence.

Accuracy and Corrections

Scam.SG is committed to publishing accurate data. Where errors are identified in any profile or publication, corrections are issued within five business days. A dated correction notice is added to the relevant profile or publication page and remains permanently visible.

Data Dispute Process

Any entity may contest data published on its Scam.SG profile by contacting the Scam.SG team with supporting evidence. Disputes are acknowledged within two business days. Resolution is completed within ten business days of receipt of sufficient supporting documentation. Where a dispute is upheld, the relevant data is corrected and a correction note added to the profile. Where a dispute is not upheld, the entity is notified with reasons.

Report Moderation

Any entity may contest data published on its Scam.SG profile by contacting the Scam.SG team with supporting evidence. Disputes are acknowledged within two business days. Resolution is completed within ten business days of receipt of sufficient supporting documentation. Where a dispute is upheld, the relevant data is corrected and a correction note added to the profile. Where a dispute is not upheld, the entity is notified with reasons.

Publication Standards

Any entity may contest data published on its Scam.SG profile by contacting the Scam.SG team with supporting evidence. Disputes are acknowledged within two business days. Resolution is completed within ten business days of receipt of sufficient supporting documentation. Where a dispute is upheld, the relevant data is corrected and a correction note added to the profile. Where a dispute is not upheld, the entity is notified with reasons.

Editorial Independence

Editorial decisions — including what data to publish, how to present findings, when to issue corrections, and what community reports to publish — are made independently of any commercial relationship. Verified, paying, or claimed entities receive no preferential editorial treatment. editorial treatment.

What Scam.SG Does Not Do

  • Accept payment to change, improve, or remove TrustScores or profile data. TrustScore changes are driven by data inputs only.
  • Publish the personal identity of individuals named in community reports.
  • Render legal judgments on any entity.

Related: Data Sources · About Scam.SG · Dispute Resolution