Mid-Year Scams and Cybercrime Brief 2025

Mid-Year Scams and Cybercrime Brief 2024

Summarise this page with:

Key Statistics Overview

Total Scam Cases
19,665
-26% vs 2024
Total Losses
$456.4M
-12.6% vs 2024
Money Recovered
$56.7M
+15% vs 2024
SMS Alerts Sent
19,800+
+30% vs 2024

5-Year Scam Cases Trend (2021-2025)

Historical Scam Cases Trend
First half year comparison showing the evolution of scam cases over 5 years
2021 (1H)
7,746
(base year)
2022 (1H)
13,576
(+75.3%)
2023 (1H)
22,853
(+68.3%)
2024 (1H)
26,563
(+16.2%)
2025 (1H)
19,665
(-26%)

Top 10 Scam Types by Cases

Scam Cases Distribution
Number of reported cases for each scam type (Jan-Jun 2025)

Financial Impact Analysis

Total Losses by Scam Type
Financial damage in millions (SGD)
Average Loss per Victim
Most damaging scams per individual case
Gov Official
$71,842
Investment
$53,915
Internet Love
$27,920
Insurance
$27,004
Job Scams
$21,861

Victim Demographics by Age Group

Scam Victim Profile by Age Group
Age groups and the scam types they are most vulnerable to
Age GroupProfileMost Common Scam Types
Youths (19 years old and below)Digital natives, active online shoppers
E-commerce
Phishing
Job Scam
Young Adults (20-29 years old)Job seekers, frequent online transactions
E-commerce
Job Scam
Phishing
Adults (30-49 years old)Established professionals, online shoppers
E-commerce
Phishing
Job Scam
Young Senior (50-64 years old)Pre-retirement, seeking investment opportunities
Phishing
Investment
Gov Officials Impersonation
Elderly (65yo and above)Retirees, less tech-savvy, trusting of authority
Investment Scam
Phishing
Gov Officials Impersonation

Top 5 Contact Methods Used by Scammers

Contact Method Distribution
How scammers reach their victims (Jan-Jun 2025)
Contact Method Breakdown
Detailed breakdown of scammer contact methods
Social Media
Facebook, TikTok, Instagram
5,913
Messaging Platforms
WhatsApp, Telegram
4,670
Phone Calls
3,204
Online Shopping
Carousell, TikTok Shop
1,915
Other Websites
992

How to Stay Protected

Block and Report

Download the free ScamShield app to block suspicious calls and report scam messages.
Call the ScamShield Helpline at 1799 or make a police report online immediately.

Verify Before Acting

Always verify requests for money or personal information through official channels.

Stay Updated

Regularly follow advisories from the Singapore Police Force and read up more about scams at Scam.SG

Visit Scam.SG

The 3-Step Verification Process

1
Pause and Assess

When you receive any request involving money, personal information, or urgent action:

Stop what you're doing and resist the urge to act immediately
Question the urgency - legitimate organizations rarely require instant action
Look for red flags: poor grammar, unfamiliar contact details, or threats of immediate consequences
2
Verify Through Official Channels

Never use contact information provided in suspicious messages. Instead:

For Government Agencies:

Visit the official government website directly (gov.sg domains only)
Call the agency's main number found on their official website
Visit their physical office if necessary

For Banks and Financial Institutions:

Log into your account through the official app or website
Call the customer service number on the back of your card
Visit a branch in person

For Companies and Service Providers:

Contact them through their official website or app
Call their main customer service line
Check their verified social media accounts
3
Cross-Reference Information
Compare details from the suspicious message with official communications
Ask the organisation directly about the specific request or issue
If they have no record of contacting you, it's definitely a scam

Police Enforcement & Recovery Efforts

Enhanced Capabilities
Protection from Scams Act

Operationalised on 1 July 2025

Crypto Tracing Team

Launched in March 2025

GXS Bank Co-location

At Anti-Scam Command since March 2025

Recovery & Intervention
$56.7M Recovered

Scam losses successfully recovered

19,800+ SMS Alerts

Sent to 14,200+ victims

$145M Losses Averted

Through proactive alerts

Joint Interventions
560+ Interventions

Conducted with partner agencies

$33.7M Prevented

Through joint intervention efforts

SIM Card Enforcement

Ramped up efforts against abuse