Seller Feedback Centre
A community-driven intelligence platform where e-commerce sellers share customer experiences across any online marketplace — building transparency, tracking behaviour patterns, and creating a safer ecosystem for every seller.
14+
Platforms Supported
8
Issue Categories
100%
Fully Anonymous
<2 min
Submission Time
How It Works
Share Your Experience
Fill in the platform details, the customer's information, and describe the issue. Add screenshots or evidence if you have them. No login or personal data required.
Automated Analysis
Our system verifies the submission, cross-references existing reports, and enriches the data with pattern-matching intelligence — all within seconds.
Cross-Seller Intelligence
Your feedback is aggregated with reports from other sellers to build customer behaviour patterns — helping the entire seller community make informed decisions.
Share Your Experience
Fill in the platform details, the customer's information, and describe the issue. Add screenshots or evidence if you have them. No login or personal data required.
14+ Platforms Supported
What Can You Report?
Share your experience across a wide range of common customer issues on any online marketplace or e-commerce platform.
Chargeback or payment dispute
Buyer disputed a legitimate charge with their bank or payment provider.
Return / refund fraud
Buyer abused the return/refund process (e.g. false claims, item swapping).
Falsely claimed wrong or counterfeit item
Buyer falsely claimed the item received was counterfeit or incorrect.
Multiple accounts fraud
Buyer created multiple accounts to exploit promos or evade penalties.
False "item not received" claim
Buyer falsely claimed an order was "Item Not Received" (INR).
Promo or voucher abuse
Buyer misused promo codes or vouchers outside intended terms.
Plus an "Other" option for any issue not listed above.
Why Share Your Experience?
Every piece of feedback strengthens the community and makes cross-seller intelligence more accurate for everyone.
Fully Anonymous
No seller account is needed. Your identity is never stored or shared.
Pattern-Aware Intelligence
Reports aren't just one-off flags. Frequency, issue type, and dispute outcomes are all factored into buyer behaviour profiles.
Instantly Recorded
Feedback is live as soon as it's submitted and immediately available for aggregation — no manual review delay.
Dispute Outcomes
Include the platform's own dispute outcome (e.g. resolved in seller's favour) to add context and credibility to your feedback.
Disclaimer
Scam.SG cannot verify the accuracy of community-submitted feedback. Reports are used to identify patterns across marketplaces and help sellers make informed decisions.
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Help Build a Safer Marketplace
Every piece of feedback takes less than 2 minutes. Your anonymity is guaranteed, and your contribution directly improves customer behaviour intelligence for all sellers.
Questions? Contact [email protected]