Scam Prevention

7 Common Online Scams in Singapore and How to Avoid Them

  • Estelle
7 Common Online Scams in Singapore and How to Avoid Them

7 Common Online Scams Singaporeans Still Fall for and How to Avoid Them

Introduction

Online scams in Singapore are becoming more sophisticated every year. Scammers continue to rely on the same tricks such as urgency, impersonation and emotional pressure, but they adapt these tactics to the way Singaporeans live and use technology. Even cautious people get caught because the scams look authentic: a trusted bank logo, a courier SMS about a missed delivery, or an unbelievable bargain on a popular marketplace app.

This guide explores seven common online scams Singaporeans still fall for, explains why they are so effective, and provides clear and practical advice on how to avoid scams in Singapore. By learning to recognise these tactics, you can protect your money, your personal data and your peace of mind.

Why scams remain a serious problem in Singapore

Singapore has one of the highest rates of smartphone and internet use in the world, which makes life convenient but also creates opportunities for scammers. According to the Singapore Police Force and the Monetary Authority of Singapore (MAS), thousands of scam cases are reported every year, with losses regularly running into millions of dollars.

The encouraging news is that most scams can be avoided once you know the signs.

1. E-commerce and Marketplace Scams

How it works:
You come across a deal on Carousell, Facebook Marketplace or Instagram that looks almost too good. After making payment through bank transfer, PayNow or an e-wallet, the seller vanishes, or the product turns out to be counterfeit.

Why it works in Singapore:
Instant payment systems such as PayNow and FAST make transactions quick but irreversible. Scammers also exploit trust within neighbourhood groups and often ask buyers to pay outside the platform, removing built-in buyer protection.

How to avoid it:

  • Use official payment systems that provide buyer protection.

  • Avoid sellers with vague profiles or stock images.

  • Meet face to face at police “Safe Trading Zones” for big purchases.

  • For expensive items, always inspect the product before paying.

2. Phishing SMS and Vishing Calls

How it works:
You receive a text message or phone call from what looks like your bank, SingPass, IRAS or a courier. The message asks you to click a link or share personal details. The link leads to a fake site or the caller pressures you to reveal your banking information.

Why it works in Singapore:
Scammers play on fears around SingPass, CPF or GIRO payments. They also use local phone numbers to make their calls appear genuine.

How to avoid it:

  • Do not click on links in unexpected messages.

  • SingPass and banks will never ask for OTPs by text.

  • Call official hotlines listed on websites or bank cards.

  • Install ScamShield to filter fraudulent calls and SMSes.

3. Investment and Crypto Schemes

How it works:
You are approached through WhatsApp, Telegram or Instagram with offers of guaranteed returns. The scammer may pose as a licensed broker and direct you to use fake trading platforms or unregulated crypto exchanges where withdrawals are blocked.

Why it works in Singapore:
Singaporeans are keen investors, and many are tempted by the promise of higher returns. Fake testimonials and screenshots create the fear of missing out.

How to avoid it:

  • Always check licences on MAS’s Financial Institutions Directory.

  • Treat promises of guaranteed profit with suspicion.

  • Ignore unsolicited investment advice from strangers online.

  • Use only established and regulated crypto exchanges.

4. Job and Employment Scams

How it works:
Fraudulent recruiters post attractive job ads that require upfront fees, or they ask for NRIC numbers and bank details before an interview. Others trick jobseekers into using their bank accounts to transfer funds, which makes them money mules.

Why it works in Singapore:
The lure of flexible jobs or easy side income makes people respond quickly without checking.

How to avoid it:

  • Genuine employers do not charge fees to process applications.

  • Confirm the company’s details with Scam.SG.

  • Never allow your personal bank account to be used for transfers.

5. Romance Scams

How it works:
A scammer develops a relationship online through dating apps or Facebook. After building trust, they invent emergencies such as medical bills or travel expenses and request money.

Why it works in Singapore:
Busy lifestyles and reliance on digital platforms for dating leave many people vulnerable.

How to avoid it:

  • Be careful if someone declares love or deep feelings too quickly.

  • Always request video calls to confirm identity.

  • Never send money to someone you have not met in person.

6. Tech Support and Remote Access Scams

How it works:
You receive a sudden pop-up or call warning that your device is infected. The scammer instructs you to install remote access software, which gives them full control of your computer.

Why it works in Singapore:
Many users, particularly seniors, panic when told their devices are at risk.

How to avoid it:

  • Technology companies do not cold-call customers.

  • Do not install software or share access with unknown callers.

  • Keep antivirus protection updated and back up your files.

7. Loan and Cryptocurrency Advance Fee Scams

How it works:
You are offered a loan with low interest or a crypto loan that is “guaranteed”, but you must pay a processing or security fee first. Once the payment is made, the loan never arrives.

Why it works in Singapore:
High living costs and demand for quick loans make people more likely to take risks. Scammers also use convincing paperwork and local-sounding business names.

How to avoid it:

  • Licensed lenders in Singapore never request fees upfront.

  • Check the MAS list of licensed moneylenders.

  • Verify the company’s registration with Scam.SG.

Simple steps every Singaporean should take to avoid scams

  • Turn on two-factor authentication: Prefer an authenticator app over SMS.

  • Keep watch over accounts: Activate alerts and review PayNow limits.

  • Protect your personal data: Do not post your NRIC, address or birthdate online.

  • Pause before acting: Confirm all requests with official sources.

  • Report quickly: Contact your bank, the police or ScamAlert.sg as soon as you suspect a scam.

What to do if you are scammed

  1. Contact your bank immediately to freeze transactions.

  2. File a police report — this is often required for investigations.

  3. Save evidence including screenshots, receipts and chat logs.

  4. Protect your identity by following SingPass guidance if your details are exposed.

Resources for Singapore Residents

Conclusion

Online scams in Singapore are not going away. Fraudsters will continue to change their methods, but the psychology they use remains the same. They create urgency, exploit trust and play on emotions to push victims into acting quickly. The good news is that with awareness and simple precautions, you can stay one step ahead.

Always pause before clicking a link or making a payment, and verify requests directly with official sources. Make use of tools such as ScamShield, check the MAS and Scam.SG directories for verification, and report suspicious activity as soon as possible.

Protecting yourself from scams is not just about safeguarding your own money and data. By sharing what you know with friends, family and colleagues, you strengthen the wider community and reduce the pool of potential victims. Together, Singaporeans can make it harder for scammers to succeed and create a safer digital environment for everyone.