What To Do If Your Bank Details Are Leaked To Scammers

Scams related to banks are on the rise in Singapore. Learn what to do if you’ve lost money or disclosed your bank account details to a scammer.  

 

1. Contact your bank’s Anti-Scam hotline. 

 

Liaise with your bank to learn what steps you can take to prevent further loss of money to the scammers. Scroll down to explore the common anti-scam hotlines for banks in Singapore. 

 

2. Activate your bank account’s kill switch.

 

If you have disclosed your bank details, prevent further loss of money by turning on your bank account’s kill switch via:

 

• The bank hotline 

 

• An ATM

 

• The bank’s mobile app 

 

3. File a Police Report online or in person at the nearest Neighbourhood Police Post. Otherwise, call 999 for urgent police assistance. 

When reporting the scam, provide as much information as possible. Include the scammer’s details and screenshots of the fraudulent act. 

 

Read up more on what to do if you get scammed in Singapore. 

Bank’s Anti-Scam Hotlines 

 

1. DBS / POSB Anti-Fraud Hotline

 

Dial 1800 339 6963 (from Singapore) or +65 6339 6963 (from overseas)

 

2. OCBC Anti-Fraud Hotline

 

Dial 6363 333

 

3. UOB Anti-Fraud Hotline
   
   

Dial 6255 0160

 

4. Citibank Anti-Fraud Hotline

 

Dial 6337 5519

 

5. CIMB Anti-Fraud Hotline

 

Dial 6333 7777

 

6. HSBC Anti-Fraud Hotline

 

Dial 1800 472 2669 (from Singapore) or +65 6472 2669 (from overseas)

 

7. Maybank

Dial 1800 629 2265 (from Singapore) or +65 6533 5229 (from overseas)

 

8. Standard Chartered 

 

Dial 6747 7000

For banks not listed here, please contact your bank’s fraud hotline for assistance.