Scam.SG Platform Terminology
Understanding key terms used on Scam.SG helps you make informed decisions about business authenticity and trust.
On Scam.SG, "Verified" indicates that a business has completed Scam.SG's document verification process and holds an active Verified Badge. Verified businesses have submitted and passed a review of their business identity documentation.
All businesses in the Scam.SG database — whether Verified, Claimed, or Unclaimed — are assessed by the TrustScore algorithm. TrustScore assessment is automatic and applies to all profiles.
TrustScore is a data-aggregation metric. It is not a regulatory determination, a legal judgment, or a certification. A TrustScore below 50 does not mean a business is fraudulent or unsafe. It typically reflects limited publicly available data — which is common for newly registered or low-digital-footprint businesses. TrustScore is one signal among many.
TrustScore is a data-aggregation metric. It is not a regulatory determination, a legal judgement, or a certification.
TrustScore results are grouped into four bands.
Bands describe the volume and variety of available data signals — not the quality or legality of the business.
- Foundational — early-stage companies with limited public data
- Evolving — growing businesses with increasing data presence
- Established — companies with strong, consistent data signals
- Institutional — businesses with the highest volume and consistency of public data
A Claimed profile means the business has proactively claimed its Scam.SG listing and submitted supplementary information. Claimed businesses have not undergone document verification. Claiming a profile is the first step toward full Verification.
The Certificate of Verified Business Entity is issued independently by Data Bureau (Singapore). Scam.SG is an appointed agency of Data Bureau (Singapore), facilitating the certificate process on Data Bureau's behalf. The certificate is available to eligible businesses through the Scam.SG platform. Data Bureau's certifications and standards are independent — other certifying bodies issue their own certificates under their own frameworks.
Community reports are observations submitted by members of the public. All reports are reviewed before publication. A published report represents a community observation — it does not constitute a verified finding of fraud or wrongdoing.