Scam.SG Launches Seller Feedback Centre: Singapore's First Cross-Platform Intelligence Tool for E-Commerce Sellers

Singapore, April 2026 — Scam.SG has launched the Seller Feedback Centre (scam.sg/seller-feedback-centre), a free, anonymous community intelligence platform for e-commerce sellers operating across Singapore's major online marketplaces.

The Seller Feedback Centre enables sellers on Shopee, Lazada, TikTok Shop, Amazon, Carousell, Facebook Marketplace, and 10+ other platforms to report buyer behaviour patterns — including non-delivery claims, return fraud, payment disputes, and repeat cancellations — anonymously and without login.

Submissions are cross-referenced with existing reports to build buyer behaviour profiles across platforms. The tool is designed explicitly for sellers: unlike consumer-facing scam reporting tools, the Seller Feedback Centre addresses fraud and problem behaviour directed at businesses, not by them.

"E-commerce sellers in Singapore face buyer-side fraud that has no dedicated reporting channel," said a spokesperson for OnScam (SG) Pte. Ltd. "The Seller Feedback Centre fills that gap — and because it's anonymous and cross-platform, the intelligence gets stronger with every submission."

The Seller Feedback Centre supports 14+ platforms, 6 issue categories, and accepts submissions in under 2 minutes. Access at scam.sg/seller-feedback-centre.

For media enquiries, contact via scam.sg/contact-us (Media / Press category).