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Annual Scams and Cybercrime Brief 2025

Annual Scams and Cybercrime Brief 2025

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Key Statistics Overview

Total Scam Cases
37,308
-27.6% vs 2024
Total Losses
$913.1M
-17.9% vs 2024
Money Recovered
$140.5M
Positive outcome
Losses Averted
$348M+
Positive outcome
Stay Vigilant: Despite the decrease in cases, investment scams hit a new high of $336.2M in losses. Government officials impersonation scam cases more than doubled (+123.6%), making it a top-priority threat in 2025.

5-Year Scam Cases Trend (2021–2025)

Historical Scam Cases Trend
Full-year comparison showing the evolution of scam cases over 5 years
2021
23,933
(base year)
2022
31,728
(+32.6%)
2023
46,563
(+46.8%)
2024
51,501
(+10.6%)
2025
37,308
(-27.6%)

Top 10 Scam Types by Cases

Scam Cases Distribution
Number of reported cases for each scam type (Jan–Dec 2025)

Financial Impact Analysis

Total Losses by Scam Type
Financial damage in millions (SGD)
Average Loss per Victim
Most damaging scams per individual case
Gov Official
$72,229
Investment
$61,559
Internet Love
$27,202
Insurance
$25,125
Job Scams
$22,163

Victim Demographics by Age Group

Scam Victim Profile by Age Group
Age groups and the scam types they are most vulnerable to (2025)
Age GroupShare of VictimsAvg LossMost Common Scam Types
Youths (19 and below)5.6%$4,918
E-commerce
Phishing
Job Scam
Young Adults (20–29)19.9%$9,118
E-commerce
Job Scam
Phishing
Adults (30–49)36.1%$22,283
E-commerce
Phishing
Job Scam
Young Seniors (50–64)23.6%$32,983
Phishing
Investment
Job Scam
Elderly (65 and above)14.8%$37,053
Investment
Gov Impersonation
Phishing
Key Insights: 85.2% of victims were aged below 65. Adults (30–49) made up the largest group at 36.1%. The elderly suffered the highest average loss at $37,053 per victim — the highest across all age groups.

Top Contact Methods Used by Scammers

Contact Method Distribution
How scammers reached their victims (Jan–Dec 2025)
Contact Method Breakdown
Detailed breakdown of scammer contact methods
Social Media
Facebook (51.9%), TikTok (26.0%), Instagram (14.2%)
10,448
Messaging Platforms
WhatsApp (53.5%), Telegram (37.9%)
9,355
Phone Calls
5,477
Online Shopping
Carousell (75.5%), Facebook Marketplace (18.6%)
3,804
Other Websites
2,035
Online platforms were used by scammers in 84.1% of all scam cases. Meta platforms alone were involved in 35.4% of all cases.

Key Scam Types of Concern in 2025

Gov Officials Impersonation
Cases more than doubled year-on-year
3,363 cases

+123.6% from 1,504 cases in 2024

$242.9M lost

+60.5% from $151.3M in 2024

New tactics include transfers via PayNow to Payment Service Providers (e.g. YouTrip) and cryptocurrency transfers. Majority of victims were aged 65 and above (34%).

Investment Scams
Highest financial losses of any scam type
5,462 cases

-19.8% from 6,814 cases in 2024

$336.2M lost

+4.8% from $320.7M in 2024 — highest among all scam types

Scammers increasingly use shell investment apps from official app stores and direct victims to create cryptocurrency accounts for "investing".

E-Commerce Scams
Most cases overall despite large decline
6,703 cases

-42.5% from 11,665 cases in 2024

$16.7M lost

-4.6% from $17.5M in 2024

Pokémon trading cards were the most common item scammed (13.6% of cases). Carousell and Facebook Marketplace were the top platforms used by scammers.

Business Email Compromise
Significant drop in losses despite more cases
377 cases

+2.4% from 368 cases in 2024

$35.3M lost

-60.1% from $88.5M in 2024

Scammers impersonate executives or suppliers via email spoofing to divert payments. New variants include fake business ventures and payment diversion on food delivery platforms.

How to Stay Protected

Block and Report

Download the free ScamShield app to block suspicious calls and report scam messages.
Call the ScamShield Helpline at 1799 or make a police report online immediately.

Download ScamShield
Verify Before Acting

Always verify requests for money or personal information through official channels. Singapore government officials will never ask you to transfer money over a phone call.

81.8% of scam losses in 2025 involved self-effected transfers — victims were manipulated into sending money themselves.
Stay Updated

Regularly follow advisories from the Singapore Police Force and read up more about scams at Scam.SG

Visit Scam.SG

Police Enforcement & Recovery Efforts

Enhanced Capabilities
Caning for Scam Offences

Operationalised 30 December 2025 — mandatory 6–24 strokes for scammers

Facility Restriction Framework

Operationalised 1 October 2025; 550 money mules, 801 SIM card mules restricted

Protection from Scams Act

Operationalised 1 July 2025; 12 Restriction Orders issued to banks

Recovery & Intervention
$140.5M Recovered

$117.7M fiat + $22.8M in cryptocurrency

$348M+ Losses Averted

Through Project A.S.T.R.O. and joint interventions

32,800+ SMSes Sent

Alerting 26,000+ potential victims via Project A.S.T.R.O.

Enforcement Operations
7,000+ Investigated

Money mules and scammers investigated; 940+ charged in court

105,000+ Lines Disrupted

Scam-related mobile lines disrupted across all telcos in 2025

17 Syndicates Dismantled

Transnational scam syndicates taken down through overseas collaboration


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About Scam.SG

Scam.SG is the largest Singapore business company review and authenticity platform that provides business scam analysis and aggregate business authenticity to help consumers and/or business associates reduce the risk of falling into a scam. Our analysis uses proprietary algorithms to assess and score Singapore business entities based on publicly available data signals. Visit scam.sg/terminology for definitions of all platform terms.

Disclaimer

Scam.SG is operated by OnScam (SG) Pte. Ltd. We are not affiliated with, endorsed by, or sponsored by any government agency or department. The information provided on Scam.SG (the “Website”) is sourced from publicly available data, including but not limited to ACRA (Accounting and Corporate Regulatory Authority) data from data.gov.sg and other publicly accessible sources. Whilst we strive to ensure the accuracy and reliability of the data presented, we cannot guarantee its completeness or timeliness. Read more at our disclaimer page.


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